SC Service Request Manager is an easy-to-use ticketing solution for receiving and processing service requests. With the solution, the organization’s internal service requests are processed in a unified and efficient manner.
Transparent and uniform processing of service requests
The system directs service requesting with ready-made templates. Requests are automatically directed to the correct handler’s queue based on category selections. The system also provides tools for queue management, scheduling, lifecycle management of service requests, and communication between handlers and service request authors.
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Lates work
- Industrial Union
Industrial Union digitalized its internal service processes – a modern and modular Trade Union solution family delivered by SC Software
- The Finnish Bar Association
The Register of Members improves the customer experience of the Finnish Bar Association
- The Guides and Scouts of Finland
SC Sourcing Suite implemented for The Guides and Scouts of Finland
